FAQS
Why Microchip ?
Sadly ,1 in 3 pets will go missing in their lifetime.Wearing a regular collar tag is not enough as it can get damaged or
fall off,and can not show more info.An implantable microchip provides a permanent ,tamper proof means of
identification. Pets with microchips are up to 20 times more likely to be reunited with their owners
What should I do once the microchip has been implanted ?
After you have microchipped your pet,it is CRUCIAL that you MUST register the microchip #. If your pet gets lost,and
his microchip is scanned,the scanner will display only the unique microchip #.,so you have to register the microchip #
under your name with other necessary contacts so that any facility scanning your lost pet knows who the pet belongs
to and how to contact you. IT IS VERY IMPORTANT !
Why Smart ID Tag ?
Wearing collars and regular ID tags for pets has become quite popular.They might be low-tech,but are your first line
of defense against losing your pet. That is good. However,the space on a regular ID tag is usually quite limited and
even the limited information cannot be flexibly updated. With our Smart ID tag,it can fix these two issues.It is
equipped with a quick response QR code and a NFC chip.VERY IMPORTANT : At first time,you need to initiate the
registration process and the creation of your pet’s profile by simply scanning the QR code or touching the tag with
your phone.In the pet’s profile,you can store quite a lot of detailed information such as pet vaccination record,dietary
preferences.,etc. And,these information can be updated by you anytime anywhere.If your pet gets lost,any finder can
scan the QR code or touch the tag by their phone to get the pet profile and try to contact you,and do not need to
have any special equipment like microchip scanner.
Why Chip & Tag Kit ?
To get your pet microchipped is very important and useful. It provides a permanent,temper proof means of
identification. However , sometimes, the person who finds your lost pet might not be aware of this identification
form,or they do not have a microchip scanner. In this case,if your pet is wearing our smart ID tag,it will be much easier
for them to find you.We recommend that your pet wear our smart ID tag even though they are microchipped because
the tag offers a second piece of identification that will assist in getting your pet home faster.
The good news : with our chip & tag kit, you only need to register once,either with the chip or the tag.
The good news : with our chip & tag kit, you only need to register once,either with the chip or the tag.
Does people need the App to view my pet’s information ?
No.When someone scans ( or touches ) your smart ID tag,they are immediately brought to a web page where your
pet’s profile is. They do not need to install any App on their phone.
To register and create your pet’s profile , you also do not need to install any App.
To register and create your pet’s profile , you also do not need to install any App.
Why I need to register my account with my email address and password before creating my pet profile ?
To register your account is very important as this is your unique user ID which allows you to
log into your pet profile for possible updates , modifications or tracking of the scan history of your pet’s smart ID tag.
